The Philippine Airlines (PAL) announced Tuesday it canceled all domestic and international flights until April 30 since the Luzon-wide enhanced community quarantine was extended.
“We confirm that all Philippine Airlines domestic and international flights are cancelled up to April 30, 2020, in line with the extension of the Luzon Enhanced Community Quarantine until April 30,” PAL said in a Facebook post.
PAL also said they intend to “resume flying by May 1, 2020, if allowed by government authorities, global public health conditions, and the travel environment.”
“We will announce the list of operating flights and routes once finalized. If your flight is cancelled, we assure you that your ticket is safe and remains valid. We’ve enhanced our policies to give you more flexibility due to the evolving COVID-19 situation,” it added.
Options for changes in bookings for PAL canceled flights
|If your flight is affected by COVID-19 cancellations or travel ban||If your flight is on May 1, 2020, onwards and is not affected by cancellation or travel ban|
|Convert to Travel Vouchers||Valid for 1 year for travel up to 12 months out|
|Rebook or Reroute||Unlimited (No Rebooking Fee)|
For rerouting, fare difference and taxes may be collected
|One time free rebooking (no penalty)|
|Refund||Without penalties||Subject to fare rules|
Schedule of Requesting Flight Rebooking
All passengers from March 15 to April 30 and for passengers affected by the COVID-19 travel ban, processing of the initial request may be allowed even after the enhanced community quarantine and after their original flight.
For passengers whose flights are not cancelled or not affected by the travel ban (travel dates from May 1 onwards issued on or before April 30, 2020), you may request rebooking at least 7 days before departure.