Grab again fined P16M for overcharging

Grab was again fined by Philippine Competition Commission (PCC) because of overcharging passengers from May 11 to August 10.

Of the P16.15 million penalty, Grab has to pay P14.15 million to its passengers.

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According to the PCC, they have proven Grab charges too much fare especially it has no competition in the country.

The PCC also imposed an additional P2 million penalty on Grab as it saw an increase in the incidence of driver cancellations in the ride-hailing app.

Earlier, the PCC imposed a P23.45 million fine on Grab for overcharging passengers from February to May 2019.

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Also read: Up to 3 million Grab passengers get refund, P1.50 each

Grab fined P5M for overcharging in November

The PCC order is dated November 14, 2019, and Grab has two months or 60 days to pay its passengers.

According to the PCC, Grab must comply with its initial price and service commitments after purchasing Uber last year.

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In January 2019, the PCC again fined Grab ₱6.5 million for a lack of submitted fare monitoring data.

In October 2018, Grab Philippines and Uber paid ₱16 million penalties for violations.

Grab Holdings Inc., formerly known as MyTeksi and GrabTaxi, is a Singapore based transportation network company. In addition to transportation, the company offers food delivery and digital payment services via mobile app. The company was initially founded in Malaysia and later moved its headquarters to Singapore. It now operates in the Southeast Asian countries of Singapore, Malaysia, Indonesia, Philippines, Vietnam, Thailand, Myanmar, and Cambodia. It is the region’s first “decacorn” (a startup with a valuation of over US$10 billion).

According to Reuters, “Grab has a 93 percent share of the Philippines’ ride-hailing market, up from 45 percent when Uber was active.”